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Firefox’s biggest vulnerability found, no big surprises.

I know I didn’t get the article out first thing this morning but I just couldn’t find a quality nugget of information. This is no real big surprise in the scheme of things but is definitely something to take notice of. It seems that the newest release of Firefox has a huge vulnerability issue, however that’s not absolutely correct. The issue is caused by Microsoft .NET framework 3.5 service pack 1. It silently without any permission from the user installs the extension for Firefox and leaving you wide open. Full article here

Griffin Technology iPod Touch 2G Wave Case Unboxing

griffwaveunbox

In a desperate search to find a decent hard case locally for the 2nd generation iPod Touch, I stumbled upon the Griffin Wave case. What follows is the unboxing of said case. A review will come later, as soon as I do some more road testing.

I bought this case at Fry’s for $14.99. The case retails for $25.00 US online. Here is the full package.

DSCN0701 copy

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FastMac Customer Service and Turnaround Speed

Green is good! Dead batteries are no good!

“Green is good! Dead batteries are no good!”

I recently had a faulty MacBook Pro battery replaced by FastMac and thought I would share my experience with you all. Was it good or was it bad? First let me explain the situation. On October 1st, 2008 I ordered a brand new replacement battery for my 15” MacBook Pro, one of the FastMac TruePower batteries. The batteries claim to have 68% more capacity than the “other” brand of Apple batteries. You can find out if it’s true by looking at a couple reviews here and here. For the short time that I used the battery it seemed to perform well. I cannot comment on the longevity of the battery though, as mine became inoperable after a few weeks of use. Why did my battery suddenly die? I made the mistake of taking the battery out of my MacBook Pro when the charge on the battery was at 36%. I left the battery sitting on my desk for about 2 weeks without charging it, causing the charge to slowly deplete. After that, the battery would no longer charge. Whoops.

On October 14th I contacted FastMac about my situation, explaining what had happened and that the battery was completely dead. I received a reply within the hour! They asked for the serial number, cycle count, charge capacity, some other general information from the System Profiler, and my order number. I received a follow up email within 20 minutes (or less) of sending my reply. The customer service rep told me that I had a couple options as they were out of stock of this particular model of battery. He told me I could either send the battery in and they would exchange it free of charge when the new shipment arrived, or if I was in a hurry they could ship me an Apple branded battery if I put down a $100 deposit that would be refunded when they received the old battery. I opted to send the old battery in and wait. Luckily the new shipment arrived before my package reached FastMac! It was immediate turnaround, I got my new battery in 3 days after sending my dead one in.

FastMac’s customer service is great: they are very fast, super nice, and easy to talk to. They listen to your problems and try to help you resolve them to the best of their abilities. I was really happy with the exchange and would recommend FastMac to anyone thinking about purchasing from them. Their products are great, I get 4 and a half – 5 hours of battery life on this new battery. On top of all that, they are also very reasonably priced.

Edit – 08/06/2009 – Rating changed from 4.5 stars to 3.5. Read here to find out why. http://www.knoxware.org/fastmac-battery-saga-pt-2/

FastMac Service gets a rating of 4.5 stars.

Rating: ★★★½☆

iColours review

You might have seen some iBooks, Macbooks, Powerbooks, etc. with the Apple logo on the lid colored, maybe it was colored the old school rainbow color, maybe it was a solid color like graysail’s iBook.(seen here) Sometimes, you’ll see the rainbow. It will look dull and not very professional. Other times, you might see one that looks really really top notch. This review is about those top notch colored Apple logo’s you might see. If the ones you have seen look top notch, they are probably made by iColours. I am going to review the rainbow iColours inserts. Read the rest of this entry »